Checking Members’ Vital Signs, Reaching Out with Help
Glen speaks with Segmint Co-Founder Rob Heisel about the telltale info lurking within payments data enabling credit unions to lend a hand to members. Also, an excerpt from BIG’s weekly Digital Town Hall on our potential return to the Branch of the Not-Too-Distant-Past.
Protecting Paychecks, Busting Through Backlogs
Glen digs into the Paycheck Protection Program (PPP) from a lender, service provider and borrower perspective, including an interview with LoanStreet CEO Ian Lampl. Also, credit unions weigh in on issues like stimulus checks and call center volumes via BIG’s weekly Digital Town Halls.
Keeping the Dollars Flowing
Glen talks with Dwolla’s new CEO Brady Harris about scaling a fintech survivor and taking the reins from a founder. Also, onetime White House insider Bryan Del Monte shares some provocative thoughts.
Credit Unions’ Chick-Fil-A Moment?
Highlights from BIG’s Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. This week’s topics include drive-through challenges, cyber intrusion attempts, transitioning to a remote workforce and serving dispersed members.
Voices of Resolve at the (Virtual) Public Square
In these critical times, we present highlights from BIG’s first Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis.
The Power of Collaboration in Times of Crisis
John and Glen discuss how the opportunity to share ideas and jointly problem solve is a strength that serves credit unions particularly well during events like the COVID-19 crisis. Also, CEO Roxi Jensen of $40 million Embarrass Vermillion FCU in northern Minnesota offers an inspirational reminder of CUs’ community impact, and BIG’s Digital Town Hall venues for ongoing exchange of pandemic knowledge and mutual support.
Mobile Payments. Murky Protections
Glen reconnects with Consumer Reports’ Senior Policy Counsel Christina Tetreault to discuss confusion and issues stemming from the differing protections afforded various payment methods.
Data Analytics and the Science of Reinvention
Glen checks in with Trellance CEO Tom Davis two years into his firm’s transformation from a card services provider to a data analytics/business intelligence leader.
Best Innovation Group Launches New Integration Service for Credit Unions Speeds Development Time by Supplementing Staff and Vendor Resources with BIG’s Certified Integration Experts
Best Innovation Group (BIG) a technology and financial services innovator, released plans today for a new service designed to help both credit unions and their vendors expedite the efficiency of the development process
Don’t Call It “Google Checking”
Glen returns from CUNA’s annual Government Affairs Conference with an inside look at Google’s FI partnership initiative from Stanford Federal Credit Union CEO Joan Opp.