X

Blog

Archive by author: Best Innovation GroupReturn

BIG is an innovation think tank started by @JBFintech that points its clients in the right direction to achieve quicker adoption of cutting edge technologies.

May 06, 2019
Innovation is one of those somewhat nebulous words that many of us use to describe what we do. Over the years, I’ve been involved in some very innovative creations that never actually went anywhere. It’s not because they weren’t really cool or didn’t have a sustainable business model.
Read More
May 04, 2018
Many credit unions are successfully building the fundamental skills and infrastructure they need to utilize data more effectively. They’re aggressively investing in analytic tools, staff skills, and warehouses, but less so in the newer tools of decisioning, fraud, and predictive machine learning and AI technologies.
Read More
Apr 30, 2018
There’s a lot of good news surrounding the growth of voice-first devices. As reported by VoiceLabs, nearly 25 million of the devices shipped in 2017, bringing the total in use to 33 million. Amazon’s Echo, Tap, and Dot, as well as Google Home, dominate the field, but Apple, Samsung, and Microsoft are also important players.
Read More
Apr 30, 2018
The fifth AXFI Conference is going to be bigger and better than it’s ever been, now offering attendees three programming tracks focused on real-world, actionable takeaways: analytics, innovations, and cybersecurity.
Read More
Apr 23, 2018
There’s a reason that in just five short years the AXFI Conference has grown from less than 50 attendees to more than 250: it delivers insights that offer real value to all levels of credit union management, C-Level, VPs, managers, and tech staff.
Read More
Apr 19, 2018
Nothing has an impact on customer engagement quite like brand equity does. A strong brand reputation takes time to build and is challenging to maintain, but your credit union’s long-term success depends on enhancing its image in the eyes of your members.
Read More
Apr 11, 2018
Even Amazon is surprised by how much people love Alexa. The enthusiasm that resides in the company’s Echo line of devices should really come as no surprise, though. People love convenience, and what’s more convenient than a simple piece of equipment that helps you shop, listen to music, check the weather, stream video, or that offers a joke of the day? And it does it all by responding to someone’s voice.
Read More
Apr 04, 2018
Financial institutions have long been accused (often justifiably) of being slow to adopt emerging technologies to improve the customer experience. But one innovation is gaining acceptance more quickly than we've seen in the past: voice-first devices.
Read More
Feb 20, 2018
Thanks to voice technology, the way people search for information is changing fast. It seems to have happened out of the blue, but for those who were paying close attention, the writing was on the wall.
Read More
Nov 20, 2017
Best Innovation Group (BIG), a credit union innovation catalyst, announced the certification of its Amazon Alexa voice banking skill. Enrichment Federal Credit Union, a $456 million institution based in Oak Ridge, Tennessee, with 42,000 members and 9 offices, has become the first credit union to roll out the Financial Interaction Voice Experience (FIVE) banking skill.
Read More
Page 1 of 2 FirstPrevious [1]