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BIGcast

Oct 10, 2017
As financial institutions across the board enhance customer experience through technology, credit unions must join the digital-centered approach. Many credit unions are doing just that, upping their technological offerings to stay competitive. John Best, CEO of Best Innovation Group, interviews Dr. Richard Swart, Filene Fellow at U.C. Irvine, about the impact of fintech on credit unions and the way university research can help enable the industry to grow.
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Oct 04, 2017
Data analytics is central to any informed marketing decision that a credit union makes. Two of the most effective ways to use data is to uncover insights into the minds of consumers and the world of credit unions. Anne Legg, the founder of Thrive Strategic Services, interviews Andrew Downin, Managing Director, Research, at Filene Research Institute, who talks about sustainable solutions for credit unions and their members, as well as how good ideas only work when they’re put into action.
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Oct 03, 2017
John Best interviews Ohio Health Care Federal Credit Union CEO, Bill Butler, about how he has capitalized on using big data despite being a small credit union, and how he transforms that data into actionable goals that allow his credit union to remain competitive and relevant, discover trends in member behavior, and enrich member relationships.
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Sep 26, 2017
Andrew Bertrand, Data Analyst at Our Community Credit Union in Shelton Washington, discusses how small to medium sized credit unions can get started with analytics, his career in marketing and how it prepared him for analytics, interesting use cases and how he leverages OnApproach to meet his analytics needs.
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Sep 19, 2017
John and Glen discuss highlights from last week's FinovateFall conference, including interviews with top presenters SpyCloud, Finn, Gro Solutions, and Kony.
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