Back to the Contact Center? - Best Innovation Group > Media > BIGcast

Please Wait a Moment
X

BIGcast

Subscribe

03Aug

Back to the Contact Center?

Glen speaks with Glia co-founder/CEO Dan Michaeli and Lead Research Analyst Rick DeLisi about the changing role of the Member Services Representative. Also, a white-hot 2021 for fintech activity.

Links related to this episode:

Best Innovation Group’s Digital Town Hall, held each Wednesday afternoon- an informal interactive venue for Credit Union best practice sharing. Request an invitation here: https://www.cutownhall.com/

Follow the Best Innovation Group on Twitter: @bigfintech

Follow Glen on Twitter @154Advisors

Follow John on Twitter @jbfintech

 

About the Author

Related

Bulletproofing the Blockchain

Bulletproofing the Blockchain

In this episode, John talks to Benedikt Bünz, Chief Scientist at Findora and PhD student at Stanford...

Read More >
Startups on the Verge of a FinTech Breakthrough

Startups on the Verge of a FinTech Breakthrough

Glen connects with 3 early stage companies at the NY Venture Summit with intriguing models, plus- Tr...

Read More >

Disruptive Data

David Hilger and Michael Bryan of Allied Solutions join John Best to discuss big data disruption. Le...

Read More >

Banking On Hope

Glen speaks with Anita Ward, President of Operation Hope, about the nonprofit's mission to foste...

Read More >

The Collaborative Model

Darryl Proctor, Product Director of Payments at Temenos, discusses the Temenos Marketplace and Jams,...

Read More >

A Data-Driven Approach To Marketing

Tommy Kearns, Co-founder and CEO of multi-channel analytics and engagement platform Xtremepush, disc...

Read More >

About Us

Best Innovation Group, Inc is a technology innovation and development company catering to the financial industry. We invite you to join the hundreds of financial institutions that have already worked with our team of experts in designing technology solutions to fit their growing needs.

Contact Us

Toll Free:
877.244.4964
Office:
813.377.4963
Fax:
813.425.2390

Subscribe To Our Mailer