Back to the Contact Center? - Best Innovation Group > Media > BIGcast

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BIGcast

03Aug

Back to the Contact Center?

Glen speaks with Glia co-founder/CEO Dan Michaeli and Lead Research Analyst Rick DeLisi about the changing role of the Member Services Representative. Also, a white-hot 2021 for fintech activity.

Links related to this episode:

Best Innovation Group’s Digital Town Hall, held each Wednesday afternoon- an informal interactive venue for Credit Union best practice sharing. Request an invitation here: https://www.cutownhall.com/

Follow the Best Innovation Group on Twitter: @bigfintech

Follow Glen on Twitter @154Advisors

Follow John on Twitter @jbfintech

 

About the Author

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