Payments Leaders, and the Consumers Who (Might) Follow
Glen speaks with Fiserv SVP of Government Relations Kim Ford about the newly created Payments Leadership Council and BAI Research Director Karl Dahlgren about the surprising ways each generation’s banking attitudes have shifted since the pandemic.
Interchange Agida- Mixed Messages at the Point of Sale
As Americans gradually emerge from quarantine- whether self-imposed or government-mandated- it remains to be seen how consumers’ relationship with Main Street merchants has changed for the long run. Conventional wisdom holds that existing market trends toward digitization received a 12- to 18-month jolt forward from the pandemic.