The Way We Pay- Before and After COVID
Glen chats with the Atlanta Fed’s Claire Greene about the Diary of Consumer Payment Choice, including new data on behavior at the height of the pandemic. Also- PPP lending leaders, good and bad news for checks, and a caution flag on the payroll tax.
The Debate Continues- How Many Apps Should a Credit Unioan Offer?
A few weeks back John and Kevin initiated a spirited debate over the multiple tradeoffs baked into a credit union’s app strategy- user friendliness, functionality, ease of ongoing updates, etc. Check out our prior post for the first half of this conversation, particularly on whether it’s best to offer a single all-inclusive app addressing every banking need, or a compact ”everyday” app along with a series of others suited for less frequent needs like mortgage applications.