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Is the “Underbanked” Concept Ripe for a Rethink?
Glen speaks with Andrew Warren about the Financial Health Network’s new report which makes the case for modernizing the definition of underbanked consumers. Also- X Money makes its long-promised debut, and the OCC potentially rides to the rescue of interchange (and workable payment processes). Plus a discount code for May’s fast-approaching EMERGE conference.
Links related to this episode:
- The Financial Health Network’s latest 26-page “brief”: Unbanked, Underbanked, or Something Else Entirely?
- The Financial Health Network’s EMERGE conference, May 19-21 in Atlanta: https://finhealthnetwork.org/event/emerge-financial-health-2026/ (USE CODE “JOINME-GLEN” FOR A DISCOUNTED RATE)
- Ron Shevlin’s take on the prospects for X Money- https://www.forbes.com/sites/ronshevlin/2026/04/17/musks-x-money-how-it-could-win-and-why-it-wont/
- Payments Dive on the OCC’s move to short-circuit Illinois’ Interchange Fee Prohibition Act: https://www.paymentsdive.com/news/occ-plans-to-preempt-illinois-interchange-law/817618/
- Our recent conversation with Ncontracts’ Stephanie Lyon about the shifting regulatory environment, including interchange battles: https://www.big-fintech.com/the-states-of-financial-regulation/
If CU Unplugged’s style of hands-on problem solving sounds like your cup of collaborative tea, check out our Innovation Club. This group of forward thinkers meets virtually each month, and our twice-annual in-person session is coming up in May. Reach out about a guest pass: https://www.big-fintech.com/innovation-club/
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