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Mar 16, 2020
In 2008, the market suffered a horrible loss due to mortgages being repackaged that were not worth the amounts they were repackaged for. As a result, many people lost their jobs. At that time, I was working at a large credit union. I woke up one day to discover that we had lost almost 90 million dollars. We didn’t lose that money because we were mismanaged or because we had taken high risks, but because of the environment that we were operating in.
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Oct 22, 2019
A new paradigm, the 4th industrial revolution, BIG data, AI, deep learning, robotics, self-driving cars, the Internet of things, retail disruption – and so much more is upon us! It is all about data and digital and it is RIGHT NOW!
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Oct 14, 2019
BIG Consulting has developed a new hybrid branch and digital banking model for credit unions entering new markets.
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Oct 14, 2019
It's not why your credit union wants better governance; but why wouldn't it?
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Oct 14, 2019
The time for credit unions is NOW! You can dominate markets and grow by over 13% a year! Yes, that’s right, double your size every 5 to 6 years if you take defined strategic risks and require performance within your organization.
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Aug 13, 2019
Is your credit union’s “digital lending experience” just an online application or is it an extraordinary, end-to-end experience?
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Aug 13, 2019
BIG Consulting in partnership with Trellance has recently completed a national survey on the state of the digital transformation in the CU industry. Findings: Credit Unions are at risk of losing their service and price advantage over banks because of falling behind in their transformation to a digital retail business model. The old model of in-person service is going the way of the department stores.
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Aug 07, 2019
A CEO and consultant’s perspective on voice, AI and digital transformation.
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Jul 31, 2019
Credit Unions are at a unique crossroads. We are behind on a handful of key trends. We must balance our technological needs with our focus on service, growth, and profit. At the same time, we have outside factors impacting us including fintechs, compliance, IT security, and ever-changing regulations.
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Jul 31, 2019
In a perfect world, the reputation of any given credit union would precede it, and people would flock from far and wide to join. Not a dime would be spent on marketing.
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