Glen talks with Cash Essentials’ Chairman Guillaume Lepecq about the role of cash in a post-COVID world. Also: new research on contactless preferences; the dangers of digital groupthink; and onboarding problems we can hope to have.
Links related to this episode:
Cash Essentials website: https://cashessentials.org/
Registration list for June 30 webinar, “Cash Beyond Corona”: https://app.livestorm.co/agis/the-future-of-cash-beyond-corona-part-iii
Dynata’s consumer research on contactless payments post-COVID: https://www.dynata.com/dynata-global-trends-report-special-edition-series-covid-19/#covidnew-section1
The 2006 credit card “Tourist Test” academic paper Guillaume references: https://www.dnb.nl/en/binaries/Working%20Paper%20127-2007_tcm47-146784.pdf
Best Innovation Group’s ongoing Digital Town Halls for best practice sharing on Credit union responses to COVID-19, held each Wednesday: https://www.big-fintech.com/CU-Digital-Town-Hall
The BIG website: www.big-fintech.com
Follow the Best Innovation Group on Twitter: @bigfintech
Follow Glen on Twitter @154Advisors
Follow John on Twitter @jbfintech
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