In these critical times, we present highlights from BIG’s first Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. Hear about pop-up call centers, BYO Keyboards, skip-a-payment programs and other outside-the box tactics. Also, Glen discusses stimulus checks and Sherrod Brown’s digital distribution brainstorm.
Links related to this episode:
Best Innovation Group’s ongoing Digital Town Halls for information sharing on COVID-19 (held Wednesday and Fridays): https://www.big-fintech.com/CU-Digital-Town-Hall
Link to the full March 18 afternoon Town Hall from which most of this podcast is excerpted (start at either 6:45 or 14:30): https://www.youtube.com/watch?v=oxmomG8r9zk&feature=youtu.be
Credit Union Service Network: https://cusn.com/
CU Broadcast: https://www.cubroadcast.com/
Financial Health Network CEO Jennifer Tescher’s article on stimulus checks for the underbanked: https://www.forbes.com/sites/jennifertescher/2020/03/27/checks-wont-cut-it-getting-covid-19-relief-to-the-most-vulnerable/#73aa8309675e
SRM’s survey of CU and bank perceived COVID-19 impacts: http://blog.srmcorp.com/srm-clients-weigh-in-on-expected-covid-19-impacts
The BIG website: www.big-fintech.com
Follow the Best Innovation Group on Twitter: @bigfintech
Follow Glen on Twitter @154Advisors
Follow John on Twitter @jbfintech
Glen has 20+ years of FinTech experience, including leadership roles at industry heavyweights CheckFree, McKinsey and Deluxe. As a student he also helped launch a credit union at the University of Pennsylvania. Glen's firm 154 Advisors helps FIs and FinTechs navigate the rapidly evolving financial services landscape. His BIGCast episodes focus on payments issues, intriguing new products and industry hot topics. Follow him on Twitter @154Advisors
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