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BIGcast

10Oct

Want To Stay Competitive? Embrace Fintech

 

In this episode John and Dr. Swart discuss:

  • How fintech is taking its place at the forefront of credit union member service strategies.
  • How the Center for Emerging Technology is helping to connect credit unions with the most impactful technology and consumer trends.
  • Why credit unions must re-think what it means to be innovative in their approach to customer service.
  • That, without a doubt, the fintech disruption is going to happen whether credit unions want it to or not.
  • Why collaboration between credit unions nationwide will be the focus of research for the coming year.
  • The process it will take for fintech companies and credit unions to understand and trust each other.

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