Glen chats with BAI's Byron Marshall about his firm's latest research on FI cross-selling and new account opening. Also, Glen shares some warning flags on auto lending from the recent GCUA Idea Institute and engages in a bit of Bitcoin gloating.
Links related to this podcast:
BAI’s Beacon conference in Orlando October 9-11. Don’t forget to enter code BST for a $300 registration discount exclusive to BIGCast listeners (expires 9/28) https://www.bai.org/baibeacon
Check out the finalists for BAI’s Global Innovation Awards- especially BIG’s FIVE voice banking platform (and if you want to vote for us, who are we to stop you?) BAIGlobalInnovations.com
Links to BAI Banking Outlook Webinars covering the topics Byron discusses:
Trends in Marketing and Customer Acquisition: https://info.bai.org/_Res-Trends-in-Marketing-Management-Webinar.html
Leading Indicators in Customer Retention https://info.bai.org/_RES-Banking-Outlook-Leading-Indicators-Customer-Retention-Webinar.html
The Economist’s Technology Quarterly, including interesting takes on blockchain and cryptocurrency: https://www.economist.com/technology-quarterly/
Glen has 20+ years of FinTech experience, including leadership roles at industry heavyweights CheckFree, McKinsey and Deluxe. As a student he also helped launch a credit union at the University of Pennsylvania. Glen's firm 154 Advisors helps FIs and FinTechs navigate the rapidly evolving financial services landscape. His BIGCast episodes focus on payments issues, intriguing new products and industry hot topics. Follow him on Twitter @154Advisors
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