Modern members are no longer willing to wait for their credit union to provide them with what they need. Instead, they want it to provide the products and services they need now, when they need them – or even before.
Get ahead of the curve and join the entire BIGCast Network team as they debate what will be the biggest trends of 2018.
John and Glen recap their top stories from a never-a-dull-moment 2017 in fintech, including Bitcoin’s wild ride, Uber’s and Equifax’s headaches, and the rise of the chatbots.
In this episode of C-Suite Interviews, John Janclaes looks back over 2017 and shares highlights from his best conversations with the top minds in leadership, and announces the 2018 Partners Credit Union Digital Transformation Journey Documentary series.
This week, John is joined by Rojin Nair, General Manager of Fintech Solutions at Celero, to discuss the Canadian Credit Union landscape, highlight from this year in Fintech, and key points that leaders must keep in mind in order to keep up in this breakneck era of innovation.
Glen reports from Filene's 2017 Big Bright Minds conference, including on-site interviews about recruiting top talent, sparking member engagement, and fighting for the right to say "bank." Also- the best album of 2017, robot soccer, and why driverless cars are even more disruptive than you think.
John is joined by Elizabeth Robins, Director of Product for Best Innovation Group, to discuss how voice technologies will soon proliferate the banking space. Learn what your credit union will need to stay ahead of curve.
Best Innovation Group (BIG), a credit union innovation catalyst, announced the certification of its Amazon Alexa voice banking skill. Enrichment Federal Credit Union, a $456 million institution based in Oak Ridge, Tennessee, with 42,000 members and 9 offices, has become the first credit union to roll out the Financial Interaction Voice Experience (FIVE) banking skill.
Analytics is a word that means different things to different people. Today Raj Rathirajk of AdvantEdge Analytics helps to provide clarity to analytics. The good news is that it is easy, but you must take the first step, and that is identifying the problem you are using data to solve.
Your Credit Union has lots of data, now what? In this episode, join John to learn how to create a data strategy, how to use data to challenge conventional wisdom, and how to foster the data driven culture that will lead your organization to success and scaled growth.